myPolar Partner Terms

Last updated: November 7, 2026

These Partner Terms apply when a doctor, clinic, organization or content creator ("Partner", "you") works with Anastasia Shapovalova, an individual based in Tel Aviv, Israel, who runs myPolar ("myPolar", "we", "us"), to give people access to the myPolar app. They apply together with any order form, offer or written agreement we sign with you (an "Order"). If an Order conflicts with these Terms, the Order applies.

People who use myPolar through you ("Users") are bound by our Terms of Service and covered by our Privacy Policy. Nothing in these Partner Terms changes the rights we give Users there.

1. What we offer partners

Depending on the Order, we may provide:

• Free-period codes — codes that give Users a free or extended period of myPolar. A code may be multi-use (with a limit on the number of activations) or a batch of single-use codes.
• Sponsored places — a number of places paid for by you, so that your patients or members use myPolar's paid features at no cost to them for the agreed period.
• Discount codes — when available, offered through the app stores under their rules.

Each code and place is linked to you, so that we can report to you how your codes and places are used (§4).

2. Ordering and payment

• Sponsored places are ordered in an Order that states the number of places, the period and the price. We invoice you directly; payment is not made through the app stores.
• Unless the Order says otherwise, invoices are payable within 30 days, prices exclude VAT and other taxes, and paid fees are non-refundable.
• Free-period codes are provided at no charge unless the Order says otherwise.
• We do not pay you for bringing Users — no commissions, referral fees or other payments. If you are a healthcare professional, you confirm that you give myPolar access to patients only because you believe it may be useful to them, and not in exchange for anything of value from us.

3. How Users activate access

• Users activate a code or a sponsored place themselves, on our website, with their own myPolar account. You may not create accounts or activate places on a User's behalf.
• Before activation, we show the User what you will and will not see (§4). The User must agree; if they do not, they can still use myPolar on their own.
• Using myPolar must remain the User's free choice. You must not make treatment, employment, membership or any other benefit depend on whether someone activates or keeps using myPolar, and you must not pressure anyone to share their data.
• A sponsored place lasts for the period in the Order. When a User leaves, does not open myPolar for the period set in the Order (60 days unless the Order says otherwise), or the period ends, the place returns to your pool and you may give it to someone else. When a User's sponsored access ends, they can continue with a regular subscription; their data stays theirs.

4. Data: what you see and what you never see

• You receive only aggregate business reports about your codes and places — for example, how many places are active out of how many were bought, how many codes were activated, and how many Users are still using myPolar after a period.
• You never receive any User's health or app data through the partnership: no check-ins, mood, diary, voice recordings, medication, health data, crisis events, diagnosis or circle information, and no list of which Users activated your codes or places.
• Because reports are not limited to large groups, a report about a small group may relate to only a few people. You must not try to identify any User from a report, combine reports with other data to do so, or use them to make decisions about any individual.
• Being a Partner does not give access to a User's data. A doctor sees a User's data only if that User separately invites the doctor into their circle in the app and chooses which layers to share. The partnership and the circle are separate, and partnership reports never include data from the circle.
• myPolar is the controller of Users' personal data. You are the controller of the personal data you hold about your own patients, members or audience. We each comply with the privacy laws that apply to us.
• We process the business contact details of your staff to manage our relationship, as described in our Privacy Policy.

5. Your obligations

You agree to:

• give Users accurate information about myPolar: it is a self-tracking wellness tool, not a medical device, it does not diagnose or treat, and it is not an emergency service (see our Medical Disclaimer);
• not make medical claims about myPolar, promise results, or present it as endorsed by a health authority;
• clearly disclose your relationship with myPolar when you recommend it publicly, as required by advertising and endorsement rules (for example, that you received free access or provide sponsored places);
• keep single-use codes and sponsored-place links confidential and share them only with the intended Users; multi-use codes may be shared publicly only if the Order allows it;
• use the myPolar name and logo only as we approve, and stop using them when the partnership ends;
• comply with the laws that apply to you, including healthcare, professional-conduct, anti-bribery, consumer-protection and privacy laws.

6. Our obligations

We will provide the codes, places and reports described in the Order, operate myPolar in line with our Terms of Service and Privacy Policy, and tell you in advance about changes that materially affect your sponsored places. We do not guarantee any number of activations or any outcome for Users.

7. No medical services

myPolar does not provide medical services to Users through you, and you do not provide services on behalf of myPolar. Your professional judgment and duties toward your patients remain entirely yours.

8. Confidentiality

Each of us keeps confidential the non-public information we receive from the other, including prices, reports and product plans, and uses it only for the partnership. This does not apply to information that is or becomes public through no fault of the receiving party, or that the law requires to be disclosed.

9. Term and termination

• These Partner Terms apply from your first Order or first code until the partnership ends.
• Either of us may end the partnership with 30 days' written notice, or immediately if the other seriously breaches these Terms and does not fix it within 14 days of notice.
• We may revoke codes or suspend places immediately if they are misused, or if continuing would break the law or put Users at risk.
• When the partnership ends, no new activations are possible. Sponsored places already activated stay active until the end of their paid period, unless they are ended for misuse. Users keep their accounts and data.

10. Liability

• myPolar is provided to Users "as is", as described in our Terms of Service. To the extent permitted by law, we give you no other warranty.
• Neither of us is liable to the other for indirect or consequential damages or lost profits.
• Each party's total liability under these Partner Terms is limited to the fees you paid us in the 12 months before the claim, or USD 1,000 if no fees were paid.
• These limits do not apply to breach of §4 or §8, to fraud, gross negligence or wilful misconduct, or to liability that cannot be limited by law.

11. General

• These Partner Terms are governed by the laws of the State of Israel. The competent courts in Tel Aviv–Jaffa have exclusive jurisdiction.
• We may update these Partner Terms with 30 days' notice; changes do not affect an Order already signed.
• Neither of us may transfer these Terms without the other's consent, except that we may transfer them to a company that takes over the Service (including a company set up to run myPolar) and commits to our Privacy Policy.
• Notices go to the email addresses in the Order, or to hello@mypolar.ai for myPolar.

12. Contact

Anastasia Shapovalova (myPolar), Tel Aviv, Israel
hello@mypolar.ai · mypolar.ai